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Ward Goodman supplies complete 'Total Care' computing solutions to suit your specific business needs. You have over 40 years of computing experience to draw from. We are knowledgeable, trustworthy and reliable - a rare breed it would seem.
Hardware and Software
Not only do we supply hardware and software but we'll first come and talk to you to find out what you really need and come up with options to minimise cost. Once we have sourced the solution we'll come and install it for you. Then when your solution is installed we'll make sure it's running sweetly with an ongoing maintenance programme…..and in the event of any issues we'll arrange to come and sort them out, at a time to suit you.
Contact Management
Whether you are a one man band, or a bigger concern, it is essential that you keep in touch with your contacts. People buy from people they know and statistics show that a customer is more likely to pick up the phone and call you after your seventh contact with them. Ward Goodman specialises in the ACT! Contact Management application and we undertake all aspects...
- Needs Analysis No two businesses have exactly the same needs in terms of database fields. Whilst ACT! can be used straight out of the box it can become a far more powerful tool to your business when it is tailored to your specific needs. We will take the time to understand your business to ensure your ACT! database is optimised and truly productive to your specific organisation.
- Implementation ACT! is a complex program. It has many functions and can integrate with a number of other programs (Microsoft Outlook, Microsoft Word) if required. This complexity demands that strict installation and configuration procedures are undertaken for a successful implementation. Ward Goodman has ACT! Product Specialist and ACT! Technical Specialist accreditation and is well versed and experienced in taking away the pain of implementation.
- Tailoring Whenever you need specific tailoring, Ward Goodman staff will be there to support you. We can either do it for you or train you in how to do it yourself.
- Training To get the most from any application you need to know how to use it. Ward Goodman has tried and trusted training programmes which cover the everyday use of ACT!, database administration, and also cover the more advanced aspects for the 'power user'.
Training
Ward Goodman can provide training in many aspects of everyday computing to make you and your staff more productive. This can cover...
- Using a computer
- Essential Computer Housekeeping
- The Microsoft Office Suite: Word, Excel, Outlook and PowerPoint
- Any aspect of ACT! Contact Management
- Sage accounting programs
- IRIS accounting programs
- Effective use of the Internet.
Off-site Backup
How often do you backup your data? Even if you back it up every day do you take the backups off-site? If you don't, what would happen if everything was lost in a fire? Ward Goodman offers an easy way to stay safe. If you have a Broadband Internet connection (if you don't we can arrange it for you - subject to telecoms limitations) you can backup to our secure servers automatically overnight without any intervention. The data is encrypted so nobody can read it - only you hold the key, so only you can restore the data when it's needed and make sense of the contents once again. Furthermore, we'll take responsibility for backing up your backup data, thereby ensuring that it is doubly safe. According to The Business Continuity Institute 80% of businesses suffering a major disaster go out of business within 13 months. Furthermore, PriceWaterhouseCoopers research states that 90% of all companies encountering a computer "disaster" with no pre-existing survival plan go out of business within 18 months. Is such a tragedy worth the risk to you? Ward Goodman is constantly evolving its range of services to businesses just like yours. Our services are designed with productivity, cost effectiveness and security in mind. We're here to relieve the headaches so often associated with computing and we're here to provide your computing springboard into the future. Call 01202 875900 now and ask for Kim or Andrew Or E-mail: it.services@wardgoodman.co.uk